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annecto After-Hours

annecto’s After-Hours seamlessly responds to the needs of your customers and carers - just like you do.

Since 1995, annecto After-Hours is a trusted non-medical 24/7 emergency service that provides support to service providers and their clients. This service answers calls with your business name, using terminology unique to your culture and approach, and following your business rules - enabling a continuous interface with your client. Business hours make up 25% of any year leaving 75% as ’After-Hours’ when your clients might need extra support. That’s over 6,700 hours per year!  Maintaining and managing an out-of-hours service isn’t necessarily the core of your business, and using valuable full-time staff to fill in overnight can be ineffective.

 

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annecto’s After-Hours seamlessly responds to the needs of your clients and carers.

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  •  you get a cost effective full response service.

By centralising services nationally you’ll free up valuable full-time staff, gain operational efficiencies and reduce costs.

 

  • you get continuity of service when we respond to your clients as well as you do. 

All calls are answered by specialist operators using your organisation’s name, terminology and processes that your clients are used to.

  • you get peace of mind for your clients

As an adjunct to the day support you provide, our After-Hours service is specifically designed to be person-centred ensuring your clients’ physical, emotional and social well-being is the core of any support provided.

  • you get the highest industry standards with our dedicated team.

Our After-Hours Response Team (ART) is highly qualified, trained to manage risk and maintain the safety of your clients regardless of location. 

  • you get a customised approach to suit your organisation’s needs

Whether you’re a big or small service provider, you’ll get the same tailored cost-effective approach that suits the volume and requirements of your organisation.

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Special promotional offer for those attending LASA National Congress

The annecto After-Hours Team will be on the Gold Coast at the LASA National Congress (BOOTH 46) from October 14 -15 and we’re looking forward to connecting with you.  For organisations that sign with annecto After-Hours during the week of the LASA Congress, we will:

  • waive our establishment fee (saving $3200) and 

  • give you the first month of access free

For partners who sign in the month of October, we will continue to waive the establishment fee.

Understanding what your clients need and value is the first step.We look forward to exploring how your After-Hours service can be a cost effective and reliable solution.

call or email me  Haresh Ratna, annecto After-Hours Manager.

 

M:  0432 529 882

E:  This email address is being protected from spambots. You need JavaScript enabled to view it.

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